Our mission is to protect the customer
ISCOW (International Standard Certification Online Websop) is a non-governmental organization.
In order to keep pace with the growing demand of save and secure purchase by consumers we offer them certificated webshop CIW (cerificated webshop) and CIWB (certificated webshop business). Consumers can safely make purchases on the ISCOW Certified webshops. CIW and CIWB webshops are required to comply with international and national laws and regulations, conditions of ISCOW. Iscow also set itself the objective of consumer confidence regarding Internet purchases, phone, catalog and mail increase. ISCOW certificate a webshop on the 5 keys; * Product * Delivery * Safe and secure payment * Privacy * Service * Certification
Increase Customer Satisfaction whit CIW
The process of registration and certification is included in our conditions, status and control instruments.You can make your application online by registration.After registration the webshop will receive welcome package including registration forms, conditions, statutes and regulations. The forms must be returned within 1 month. By approval of the webshop, the certificates issued by certification number. The certification number must be included visible in the webshop. The shop is locally and internationally recognized as CIW (certificated webshop). Customers of certified organizations, consumer associations who wish to monitor best practice by certified organizations
Webshop
Webshops that are certificated by ISCOW as CIW or CIWB are reliable, safe and service oriented organizations. Consumers have a lot of confidence by Iscow certified shop. Consumer’s make easy and secure purchases by CIW or CIWB. Because all items as product delivery, secure payments, are controlled according to the Standards of ISCOW. The benefits to be certified is great, because satisfied customers always return. The organization receives a reliable safe and service-oriented stamp. ISCOW charges 160, – – for registration of CIW (certificated webshop) The process of registration and certification is included in our conditions, status and control instruments. You can make your application online by registration.
Business-to-Business can be certificated as CIWB. The volume of B2B (Business-to-Business) transactions is much higher than the volume of B2C transactions. The certification process of CIWB follows a different route than CIW.
Consumers can make carefree purchase on CIW (certificated webshops). We set high standards for online shops that have been certified.
By certification we look at five keys;
– Product Delivery – Safe and secure payment – Privacy – Service
If a key does not meet the standard of ISCOW the notified webshop will not certified by ISCOW. Consumers can register their complaints with ISCOW. Iscow will take your complaints and take action.
The author has written many informative articles on shopping. Owning a website, the webshop, the author has a great deal of knowledge about the same as well